3 great upgrades to Chrome this month

March 31st, 2017
3 great upgrades to Chrome this month

Unlike the release schedule of the Android operating system, new versions of the Chrome browser come out so often that they’re distinguished only by the version number. The most recent release is number 57, and it packs a little more wallop than the average upgrade. If you’re a Chrome user, there are three improvements you […]

Azure and XenDesktop cozy up to each other

March 28th, 2017

Microsoft has been working closely with software vendors to make it easier for businesses of all sizes to have access to virtualization services. The latest development in this effort has resulted in cheaper, simpler, and more modern solutions to the complexities of remote desktop administration. For those who don’t know, Azure is Microsoft’s build-it-yourself cloud […]

Personalizing service with video chat

March 27th, 2017
Personalizing service with video chat

Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that […]

The wait for Microsoft Teams is over!

March 24th, 2017
The wait for Microsoft Teams is over!

Slack is a well-known, cloud-based collaboration tool that helps your team communicate better and be more productive. Microsoft Teams is Window’s own version with a twist. It’s been reported that prior to its release, a gigantic update was rolled out that equipped Teams with a bevy of features that will definitely make a difference. Smarter […]

Check the list of free ransomware decryptors

March 22nd, 2017
Check the list of free ransomware decryptors

We’ve gotten so caught up discussing ransomware prevention with our clients that we’ve neglected to mention that several strains have already been defeated. In fact, there’s a decent chance you can actually decrypt all your data for free. Always make sure to check these lists before responding to a cyber attacker’s demands. The state of […]

Order management systems and eCommerce

March 17th, 2017
Order management systems and eCommerce

If business value is all about the long-term health and well-being of your company, there are few things more important than getting your product into customers’ hands swiftly and efficiently. Thankfully, modern technology has revolutionized these tasks and how you add value to your business. Let’s take a look at one of the most recent […]

Beware of the Cloudbleed bug

March 16th, 2017
Beware of the Cloudbleed bug

Cloudflare, an internet security services company, found a major bug in its software that leaked sensitive data like cookies and passwords from client websites. Although investigation into the security flaw, also known as Cloudbleed, is still underway, early reports found that malicious hackers have not exploited this vulnerability. Even still, you should know what you’re […]

A beginner’s guide to Snapchat for business

March 13th, 2017
A beginner’s guide to Snapchat for business

The 21st century is the age of social media, with a plethora of outlets available, users are spoilt for choice. Business owners are faced with the same dilemma, between Facebook, Instagram, Twitter, and about thirty more – which one should they invest in? It’s important that the platform is simple, interactive, and touches base with […]

Are SDN & network virtualization the same?

March 10th, 2017
Are SDN & network virtualization the same?

Nobody’s perfect, even IT technicians. We’ve seen plenty of people interpret software-defined networking and network virtualization as the same exact service, but it’s time we clear up the difference. It’s small, but it could be the difference between major cost savings and a small increase in functionality. Software-defined networking (SDN) Managing storage, infrastructures, and networks […]

WebRTC vs VoIP: competing or complementary?

March 9th, 2017
WebRTC vs VoIP: competing or complementary?

Although some critics are labeling the newest tool in the internet-based telecommunications field a “VoIP killer,” nothing could be further from the truth. The reality of the situation is that this new technology, WebRTC, is here to make it even easier for customers to contact your business using the internet. Let’s find out if it’s […]