Blog

Why businesses should record their calls

March 20th, 2018

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate your customer service is call recording. #1. Improve customer service One of the most important reasons why businesses should always […]

Office 365: Tools and tips for business

March 16th, 2018

Office 365 is the office productivity tool of choice because it has everything business users could possibly need. That said, most of them aren’t maximizing their Office 365 investment. That’s why we’re recommending some of the lesser-known and underused tools to help you work more efficiently. SharePoint SharePoint is the “communication sites” platform for building […]

Millions more affected by Equifax leaks

March 14th, 2018

Back in 2017, Equifax, one of the three major credit bureaus in the US, made a major security blunder that leaked millions of sensitive information, including Social Security numbers, addresses, driver’s license numbers, and credit card details. The company estimated that the data of 145.5 million people (almost half the US population) were exposed. But […]

5 ways to get the most from social media

March 12th, 2018

Regardless of your company’s size, social media marketing is a fickle tool you can’t afford to ignore, especially if your business targets Generation Z customers. Read on to discover five ways to get the most out of your social media. #1. Choose the right platform Between Facebook, Twitter, Instagram, YouTube, and LinkedIn to choose from, […]

Google Drive upgrade: Commenting on MS Files

March 8th, 2018

Google constantly strives to boost user experience by regularly updating their series of tools and applications. This time around, they added a new feature to Google Drive wherein users can add a comment directly on the ‘Preview’ pane of Microsoft Office files, images, and PDFs. Read on to find out how this can benefit your […]

HTTPS is something to care about

March 7th, 2018

For all the time we spend discussing the complexity of internet security, there are a few simple things you can do. Avoiding websites that aren’t secured with the HTTPS protocol is one of them. It’s a habit that can be developed with a better understanding of what the padlock icon in your web browser’s address […]

Choosing the right virtualization strategy

March 2nd, 2018

Just because virtualization is an incredibly advanced and complicated technology doesn’t mean small businesses can’t get in on the action. As experts debate the merits of virtual desktops versus containers, all SMBs need are an elementary understanding of how virtualization works and an IT provider. We can give you both! What are virtual desktops? Imagine […]

Discover the VoIP suitable for you

March 1st, 2018

VoIP, or Voice over Internet Protocol, is a telephony solution that allows users to make calls through any internet-enabled desk phone (hardphone) or software device (softphone). The type of business you run will determine which option is most suitable for you. What’s a hardphone? A hardphone is a desk phone that is connected to your […]

Outlook tips to increase productivity

February 28th, 2018

Microsoft is constantly updating and improving its Outlook email program, and some users struggle to keep up with all the new and exciting features. If you want to catch up on the latest productivity-enhancing tricks, this is the article for you. Clean Up your inbox No matter inbox how meticulously organized your Outlook inbox is, […]

New scam freezes Chrome to panic users

February 26th, 2018

Con artists have created a new method of deceiving Chrome users by freezing their browsers and displaying a security notification with bogus tech-support contact details. Their ultimate goal is to scare potential victims and trick them into dialing the fake hotline number on the screen. The End Game The scam works by displaying an error […]