Business VoIP: Tips to troubleshoot common issues

April 28th, 2023

Many small- or medium-sized businesses could benefit from switching to Voice over Internet Protocol (VoIP) phone systems. But you can’t take advantage of the cost savings or improved efficiency without understanding how to use this technology properly and deal with the occasional issue. Here are some of the most common VoIP issues and how to […]

Understanding VoIP Quality of Service

April 10th, 2023

It’s common to encounter call quality problems while using Voice over Internet Protocol (VoIP) phones, even if you have a fast internet connection. This is a widespread issue faced by users of hosted phone services. Optimizing your Quality of Service (QoS) network can help alleviate the headaches that often come with VoIP technology. In this […]

Cloud unified communications migration made simple: A comprehensive guide

March 20th, 2023

Moving your unified communications (UC) system to the cloud offers global accessibility for your business operations. It allows you to manage your UC from any location, eliminating the need to travel to a specific site for reconfigurations or wait for updates to take effect. Additionally, basic administrative tasks can be performed by team members themselves […]

Signs your VoIP system has been compromised

March 1st, 2023

Voice over Internet Protocol (VoIP) systems have many advantages over traditional telephone systems, but they also come with a unique set of risks. Because VoIP relies on the internet, it’s susceptible to hacking attempts, just like any other online system. Hackers can use a range of techniques to infiltrate your VoIP system, such as stealing […]

Open-source VoIP vs. proprietary VoIP: Which is best for your business?

February 7th, 2023

Businesses looking for a Voice over internet protocol (VoIP) solution can choose from two options: open-source and proprietary systems. To help you decide which solution is best, this article outlines the key benefits and drawbacks of each type so you can make an informed decision on what will work best for your organization’s needs. What […]

Drive your business forward with these VoIP services

January 18th, 2023

More and more companies are making the switch to Voice over Internet Protocol (VoIP) from traditional landlines due to VoIP’s cost-efficiency, cutting-edge call features, and remote work capabilities. However, understanding the various VoIP services and choosing the right one for your company can be overwhelming. In this blog post, we’ll provide you with the information […]

VoIP tips to help you handle the holiday rush

December 28th, 2022

Many businesses expect a surge in customer calls during the holidays. If your Voice over Internet Protocol (VoIP) system isn’t properly optimized, you could experience dropped calls, poor sound quality, and other issues that will frustrate your customers and cost you business. In this blog post, we will discuss how to optimize your VoIP system […]

Top 5 VoIP security measures every business must implement

December 9th, 2022

More and more businesses are realizing the numerous advantages of using a Voice over Internet Protocol (VoIP) system. Compared to traditional landlines, VoIP systems entail lower costs and come with more features. One weakness that a VoIP system has is that it can be a target for a cyberattack, which is why it’s critical that […]

What security measures are crucial for protecting VoIP?

November 18th, 2022

Voice over Internet Protocol (VoIP) phone systems allow you to make and receive calls over a broadband connection, making it significantly less expensive than traditional phone systems. However, like anything that connects to the internet, VoIP is susceptible to security risks. In order to keep your VoIP systems safe, it’s crucial to have the following […]

How to minimize VoIP downtime and keep your business connected

October 31st, 2022

Voice over Internet Protocol (VoIP) telephony systems are one of the most essential technologies for businesses today. If your VoIP system goes down, you can lose productivity, customers, and profit. You can minimize your risk of VoIP downtime by following these tips. Choose a VoIP provider carefully VoIP providers aren’t created equal. Make sure to […]