After a detailed vendor and solution review process, Milwaukee Catholic Home (MCH) has selected the DirectNetworks (DNI) Cisco Unified Communications Solution to upgrade its technology. Driven by support capability, organizational growth, unification of applications and future wireless charting initiatives, the DNI unified architecture solution will include intelligent call routing, connection of disparate departments, gigabit infrastructure, wireless work mobility and many more problem-solving features. MCH is a nonprofit corporation which was founded in 1913 by a group of concerned women who wanted to provide a residence in the Milwaukee area for older men and women. A continuing care retirement community, such as MCH provides for the continuum of housing, services and nursing care needed by older adults. www.milwaukeecatholichome.org
After the bad luck and rain at the beginning of the year, it has finally been time to go racing! Ever since the DirectNetworks Chevy Impala returned to the track from blowing the motor the first weekend of the racing season, the new Pathfinder Chassis has been very fast. Kyle Jarlsberg made two appearances at Dells Raceway Park in mid-July, finishing 5th and 2nd in the feature events. He also made two appearances at Jefferson Speedway, finishing a very solid 4th the first week, and picking up his first feature win of the season the second night there. In the last four (and in many ways their first four) complete races, the Lyle Style Racing Team has qualified in the top ten each night, and has compiled four top five finishes against very stout competition. They have continued to work hard on the car which has been getting better and better every week. They have high hopes and expectations to finish out the season very strong. A big thank you goes out to all of their fans and sponsors for sticking with them during their difficult early year struggles. Kyle has great confidence that the DirectNetworks Chevy will have an outstanding end of the 2008 racing year. www.directnetworksinc.com/racing.php
Safe Bridge Solutions chooses DirectNetworks (DNI) to maintain its Information Technology (IT) infrastructure. Safe Bridge Solutions has grown from three to over 85 people in just under five years by providing excellent project management and IT consulting services. The company motto that sets Safe Bridge Solutions apart is “putting client and employee satisfaction above corporate profits.” DNI will provide immediate and long term network and hardware recommendations, budgeting, and planning. DNI is implementing a network upgrade to allow for greater security, data storage, and future data growth. Not only will the network upgrade increase the efficiency of the office, it will provide a ROI in hard dollars saved over 4 years. Safe Bridge Solutions will have access to consulting and help desk support from DNI’s Technical Services Team, which recently tripled the internal engineering support staff dedicated to incoming service calls. A proactive spam filtering solution will also be applied to protect Safe Bridge Solutions’ data network, ensure that the employees’ spam interruptions are kept to an absolute minimum, and support the company’s business efficiency and growth. www.safebridgeinc.com
HENDERSON, NV, – KnoahSoft a leading and innovative provider of call recording, quality, performance management and analytics software for IP-based contact centers, today announced that DirectNetworks has signed an agreement to resell KnoahSoft’s HarmonyTM suite of products.
DirectNetworks is a national Information Technology (IT) Solution Provider that specializes in consulting, integrating and managing IP Telephony, storage SAN, and security network solutions. They will now include KnoahSoft’s HarmonyTM Suite as part of its Cisco Unified Contact Center Enterprise and Express offer.
“Our expertise in VoIP and IP Contact Centers enables our clients to improve customer satisfaction and lower operational costs,” said Steven Soliman, President of DirectNetworks. “The KnoahSoft Harmony Suite enhances our solutions by providing our clients with a low-cost, modular, web-based solution that was built for VoIP from the ground up to support their call recording, quality and performance management needs and initiatives.”
The Harmony Suite was developed to provide contact centers with affordable call recording, quality and performance management solutions that strengthen and unify the supervisor-agent relationship through a collaborative feedback loop. Harmony aims to provide a tightly integrated, IP-based solution that reduces complexity and improves reliability so businesses can quickly realize a benefit to their bottom line and overall customer satisfaction.
“DirectNetworks value-added solutions make call recording, quality, performance management and analytics software natural extensions of their offerings,” said Ralph Barletta, President of KnoahSoft. ”They understand the importance of a collaborative work environment by giving all contact center constituencies – executives, managers, supervisors, QA specialists, coaches and agents – the information they need to do their jobs. We are extremely happy to add them as a reseller of the Harmony suite of products.”
KnoahSoft delivers innovative, web-based, and affordable VoIP and contact center performance management and analytic solutions. KnoahSoft products are built using the latest technologies and design techniques; tested and enhanced continuously; and architected to be easy to implement, maintain, and use. KnoahSoft is a Cisco Technology Partner and an Avaya DevConnect Gold member. We invite you to call KnoahSoft at 1-702-990-3022 or visit our website at www.knoahsoft.com to learn more about how we can help you with your quality and performance management needs.
Master Com chooses DirectNetworks' Cisco Unified Communications Solution. Master Com, located in McFarland, has been installing and servicing communication systems such as nurse call and intercom for over 20 years. They have built a solid reputation on integrity, professionalism and complete customer satisfaction. When it came time to replace their current phone system, Master Com wanted to take advantage of new applications and features to make communication more efficient rather than just installing another analog phone system. Master Com wanted the ability to make changes to the system’s automated attendant quickly, in the office or remotely, have calls automatically ring cell phones, and also upgrade their current data infrastructure. DirectNetworks installed Cisco’s Unified Communication solution for smaller businesses; the Smart Business Communication. This solution gives Master Com the ability to make customizations to the system easily as the business grows and changes, customers are greeted with a live voice and they can even reach someone that is out of the office by just calling the office number. The Cisco solution also includes an upgraded data network that provides secure remote access so staff can work at home during bad weather or poor health. DirectNetworks is proud to partner with a local successful business such as Master Com. DirectNetworks is an Information Technology Consulting and Solutions firm that plans, installs, optimizes and, services DATA, IP Telephony/VoIP, Storage SAN, Wireless and Security Networks.www.mastercom.cc
Bank of Sun Prairie selects SAN, Virtualization, Server Consolidation and Disaster Recovery Solution. The solution will enable consolidation of many servers and applications, provide heartbeat data replication to an offsite recovery center and form an information technology foundation for years to come. Utilizing DirectNetworks experience in virtualization and SANs, the bank has cut its mean time to recovery from a main site disaster to from days to hours or less. The new solution will also provide unlimited storage growth, stable network performance, application fail-over services, disaster replication services and a network configured for maximum uptime. www.bankofsunprairie.com
The City of Sheboygan (The City) selected DirectNetworks' Compellent Storage and Engineering solution. The City looked to DirectNetworks to help them virtualize storage within their data center. DirectNetworks provided the City with a backend SAN (Storage Area Network) that will grow without limits or forklift change-outs to their data needs while providing them with the virtualization that’s required in today's data center environment. Compellent was the logical choice because of its flexibility to grow in their data center environment, offering them an iSCSI solution and fiber connectivity, and the ability to add performance with fiber channel drives over SATA drives. The Compellent storage solution will support unlimited growth up to 500 TB, versatility, and 100% redundancy. DirectNetworks configured and setup the Compellent SAN and also assisted with the virtualization of server components on their network. Compellent is a leading provider of network storage solutions that are highly scalable, feature-rich and designed to be easy to use and cost effective. Compellent Technologies’ principal offices are located in Eden Prairie, Minn. The City of Sheboygan has a population of 50,650 and is located on Lake Michigan's shores just one hour from Milwaukee. DirectNetworks is an Information Technology Consulting and Solutions firm that plans, installs, optimizes and, services DATA, IP Telephony/VoIP, Storage SAN, Wireless and Security Networks. www.ci.sheboygan.wi.us
DirectNetworks will be a Partner attendee at the Microsoft Heroes Happen Here Program: Server 2008 Launch, Thursday, April 17, at the Madison Marriott West.
Take a test drive
Join DirectNetworks at this free event and test drive Windows Server® 2008 operating system, Microsoft® SQL Server® 2008, and Microsoft Visual Studio® 2008.
Meet the experts
Enjoy hands-on labs, face-to-face Q&A sessions with software experts, and other opportunities to interact with development team members.
Bring the products home
To say thanks for taking part of this exciting launch, you’ll take home a promotional kit with versions of all three products.
For registration and agenda information, go to:
www.microsoft.com/heroeshappenhere
DirectNetworks and Compellent were selected to provide a Virtualized Storage and Disaster Recovery solution for regional bank, The RiverBank. The RiverBank needed a provider that would help them virtualize their data center, provide Disaster Recovery (DR), and add storage consolidation. To address these needs, DirectNetworks planned, designed, configured, installed and optimized dual, replicating Storage Area Networks (SAN) for the bank's primary and disaster recovery sites. DirectNetworks also provided the bank with automated tier storage (data progression), which allows them to store inactive/archival data on larger, more cost-effective storage drives, while reserving the quickest, fibre channel drives for active data requests; a benefit which adds to network performance and reduces costs. The benefits of this Virtualized, Redundant SAN solution include the quickest disaster restoration and recovery, a virtualized data center environment, carbon foot print reduction, a homogenous platform, and a solution that can meet The RiverBank's growing data needs without forklift upgrades. The RiverBank is regarded as a regional, high quality, well staffed financial institution with multiple locations in Western Wisconsin. Compellent is a leading provider of network storage solutions that are highly scalable, feature-rich and designed to be easy to use and cost effective. Compellent Technologies’ principal offices are located in Eden Prairie, Minn. DirectNetworks is an Information Technology Consulting and Solutions firm that plans, installs, optimizes and, services DATA, IP Telephony/VoIP, Storage SAN, Wireless and Security Networks. www.theriverbank.com
Family business, Trachte USA selects DirectNetworks, Inc., Outsourced Information Technology (OIT) team to managed data, infrastructure, systems and growth. Randy and Ron Trachte’s family has been building specialty buildings for over 80 years and have grown immensely locally and globally. With their IT system requirements expanding rapidly, DNI’s OIT team will provide an IT consultant, engineer, help desk and project management team for one low rate, essentially building an internal IT department at a fraction of the cost. www.trachteusa.com
Leading Wisconsin Law Firm, Stafford Rosenbaum, LLP selects DirectNetworks’ SAN, Virtualization, and Data Storage solution to prepare for electronic data growth, fail-over and recovery for years to come. Using Compellent SAN, HP & Microsoft technology, the DNI engineering team consolidated many disparate servers into three and enabled Stafford Rosenbaum to have a virtual pool of data-storage space for any applications to utilize as needed, without boundaries, which is a departure from traditional storage and server allocation. DirectNetworks Storage Area Network (SAN) and Microsoft Data teams are certified to install virtualization solutions that create efficiencies, reduce power consumption and provide investment protection for all size and type organizations. www.staffordrosenbaum.com
DirectNetworks today announced it has attained Gold Certified Partner status in the Microsoft Partner Program.
As a Gold Certified Partner, DirectNetworks, Inc. has demonstrated expertise with Microsoft technologies and proven ability to meet customers’ needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the channel.
DirectNetworks, Inc. consults, installs and services Data Computer, IP Telephony VOIP, Storage SAN, and Security Networks. Based in Madison, Wisconsin, Direct Networks provides IT and Outsourced IT solutions for Healthcare, Financial, Gov/Ed, Legal and SMB industries.
“We are extremely pleased to have attained Gold Certified Partner status in the Microsoft Partner Program. This allows us to clearly promote our expertise and relationship with Microsoft to our customers,” said Colin Mehlum, Company Vice-President.
“The benefits provided through our Gold Certified Partner status will allow us to continue to enhance the offerings that we provide for customers.”
“Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities,” said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. “They need to trust in a company that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies. Today, Microsoft recognizes DirectNetworks, Inc. as a new Gold Certified Partner for demonstrating its expertise providing customer satisfaction using Microsoft products and technology.”
DirectNetworks attends Brainstorm 9.0 Trade Show with Storage, Virtualization, and Network Appliance Partners: Compellent, Virtual Iron and Cymphonix.
Booth visitors will find out what’s new and exciting in the ever-evolving Education Storage and Virtualization market
• See and experience system features and benefits live and in person
• Hear why other organizations are looking at this solution
• Learn how school districts can save time and money through technology
Attendees will be able to register to win a free Virtual Iron download, gift cards, an iPod nano, and $1000.00 off of their next SAN purchase.
DirectNetworks will also be one of the company participants at the Storage & Virtualization Round Table along with their respective partners, Compellent, and Virtual Iron.
To find out more about the show, go to:
www.onalaska.k12.wi.us/brainstorm.com
Location: Kalahari Resort - Wisconsin Dells
City of Marshfield, WI, chooses DirectNetworks for Cisco Unified Communications phone system upgrade. The city of Marshfield, located in central Wisconsin, has been operating their voice and data communications with their Cisco network for several years. In order to maximize system uptime, take advantage of new efficiency features, and store voicemails in the email network, the city decided to upgrade their Cisco equipment and software to the newest versions. This upgrade will give them more redundancy in the system so equipment can be upgraded without downtime. The newest version of Cisco Unified Communications Manager will streamline communications, saving time among the many different staff members. Cisco Unified Messaging will allow all voicemails to be stored as emails for future reference for an indefinite time. DirectNetworks is honored to be able to provide the city of Marshfield with this communications solution. DirectNetworks, a Cisco partner, is an Information Technology consulting and solutions firm that plans, installs, optimizes, and services data, IP Telephony/VoIP, data storage, wireless, and security networks.
www.ci.marshfield.wi.us
DirectNetworks hosts Cisco Unified Communications Open House featuring Jason Wiegel, Senior Systems Administrator of Columbus Community Hospital, speaking on why his organization selected Cisco and DirectNetworks. Cisco architects and executives are also on-hand to demo, answer questions, and diagram Unified
Communications solutions.
Attendees will find out what is new and exciting in the ever-evolving IP Telephony and Unified Communications market:• See and experience system features and benefits live and in person
• Hear why other organizations are looking at this solution • Learn how to save time and money through technology.Attendees will also receive a $1,000 rebate certificate good towards DirectNetworks Cisco IP Telephony Installation.
Location:
Cisco Systems, Inc., 2310 Crossroads Drive, Suite 4000,Madison, WI 53718
Agenda:
• Cisco office tour: 4:30–4:45 pm
• Gourmet Hors d’Oeuvres and Dessert Tasting: 4:30–5:15 pm
• Welcome to DirectNetworks and Cisco: 5:15–5:30 pm
• Customer Testimonial - Jason Wiegel from Columbus Community Hospital: 5:30–5:45 pm
• Cisco Presentation and Demo in the Unifi ed Communications Room: 5:45–6:45 pm
• Questions and Closing Remarks
Wednesday, January 30th ~ DirectNetworks hosts Compellent SAN Open House featuring John Krogman, CIO of UW Platteville, speaking on why his organization selected Compellent. Compellent storage architects and executives will also be onsite to demo, answer questions, and diagram SAN solutions. Attendees will learn how to go beyond the boundaries of traditional storage systems; how to reduce storage costs up to 74%; cut storage admin time in half; and ensure continuous data availability.
Location: DirectNetworks Inc., 1017 Applegate Road, Suite 100, Madison, WI 53713
Agenda:
• Compellent Product Tour and Wine and Cheese Tasting: 4:30–5:15 p.m.
• Welcome and Introductions: 5:15–5:30 p.m.
• Customer Testimonial - CIO of UW-Platteville, John Krogman: 5:30–6:00 p.m.
• Compellent Overview and Product Demo: 6:00–7:00 p.m.
• Closing Remarks
December 1 ~ DirectNetworks (DNI) installs Unified Communications System for Smart Motors of Madison. Smart Motors, the largest Toyota and Scion dealership in Wisconsin, selected DNI to install a new Cisco Unified Communications System (phone and wireless network integrated with the data network) for their call center and offices at their newly expanded facility. Smart Motors chose DNI for their user friendly proposal, value, service, and product offerings. The new Smart Motors call center will utilize Cisco technologies to streamline operations and increase efficiencies. Previously, calls were being answered manually and then being routed to the correct person. The new Contact Center will automatically route calls; enable more calls to be handled; utilize caller id; and track call volumes so that staffing levels can be efficiently adjusted. In addition, their new Unified Mobility will enhance customer service. On the new system, when a customer calls a salesperson the call will simultaneously be routed to the salespersons office phone and their cell phone to ensure maximum responsiveness. Since 1908, when O.D. Smart sold his first car, Smart Motors has proved that customer satisfaction is more than a phrase; it is their way of doing business. In 2008 Smart Motors will celebrate its 100th anniversary. DirectNetworks is an Information Technology Consulting and Solutions firm that plans, installs, optimizes and, services DATA, IP Telephony/VoIP, Storage SAN, Wireless and Security Networks. www.smartmotors.com
November 7 ~ City of Marshfield, WI, chooses DirectNetworks for Digital Storage and Disaster Recovery solution. The city of Marshfield, which is located in both Wood and Marathon County and as of January 1, 2001 has a population of 18,887, selected DirectNetworks for their ability to provide award winning service, top product offerings, and outstanding technical support. DirectNetworks, which has a state contract with Compellent, will provide a redundant, replicating data SAN (Storage Area Network) solution: the primary system will provide a main data storage site, while the second system will provide data disaster recovery. DirectNetworks’ Compellent Data Storage Solution will meet Marshfield’s data storage needs and provide data disaster recovery for the city and its taxpayers. DirectNetworks is pleased to be able to provide the city of Marshfield a cost effective storage solution. The city of Marshfield, which along with the city of Wisconsin Rapids, is ranked 14th in America, 3rd in the Midwest and 1st in Wisconsin as best cities to live in. DirectNetworks is an Information Technology Consulting and Solutions firm that plans, installs, optimizes and, services DATA, IP Telephony/VoIP, Storage SAN, Wireless and Security Networks.www.ci.marshfield.wi.us
November 5, 2007 November 5 ~ DirectNetworks Upgrades Yates-American Machine Microsoft Data Network. Yates-American Machine Company of Beloit, Wisconsin, had outgrown their data server environment, they wanted to upgrade their remote connectivity to their offices in North Carolina, and they needed a better SPAM filtering solution. To meet all of their IT needs, they turned to the service and technical solutions of DirectNetworks of Madison, WI. DirectNetworks’ engineers migrated them to larger capacity servers and a Microsoft Network; implemented a DNI-backed hosted SPAM filter; and upgraded their proprietary ERP software system, Visual, to the latest version. DirectNetworks seamlessly implemented these upgrades and communication efficiencies allowing Yates-American to be better manage its day to day, and future, business and communication needs. Since 1883, the Yates-American Machine Company has been providing high quality woodworking machinery. They offer planer-matchers, double rough-surfacers, end matchers, rip saws, grinders, tooling, heads, milled-to-pattern bits, planer knives, and other specialized woodworking tools. They have offices in Wisconsin and North Carolina. DirectNetworks, consults, installs and services Data Computer, IP Telephony VOIP, Storage SAN, and Security Networks. DirectNetworks is an Information Technology Consulting and Solutions firm that plans, installs, optimizes and, services DATA, IP Telephony/VoIP, Storage SAN, Wireless and Security Networks. www.yatesamerican.com
November 1, 2007 November 1 ~ Dave Droegkamp Heating chooses DirectNetworks (DNI) as its outsourced IT provider. Dave Droegkamp Heating of Hartland, Wisconsin, selected DNI’s engineering team to provide a network audit, network overhaul, and regular maintenance in order to improve their network efficiency and user productivity. Specifically, the company was experiencing spam issues that were disruptive to their employees’ workdays and there were significant lag times when an application was opened by an end user. Dave Droegkamp Heating is an established name in the heating and cooling business. It was founded in 1982 and has now grown to more than 50 employees. For the past 13 years, Dave Droegkamp Heating has received the Lennox Circle of Excellence award, which is presented only to the top 60 dealers in North America. DirectNetworks is an Information Technology Consulting and Solutions firm that plans, installs, optimizes and, services DATA, IP Telephony/VoIP, Storage SAN, Wireless and Security Networks. www.davedroegkamp.com
October 3 ~ Direct supports local YMCA Youth Basketball Team. Look for another DirectNetworks team to win in your area. DirectNetworks is committed to further supporting the youth of our community through support of athletic programs like YMCA youth basketball. Everyone at DNI wishes the team best of luck and many cheers!
September 20 ~ DirectNetworks Assesses and Upgrades Data Networks at Long Term Care Institute. Starting with a complete technical assessment of the data infrastructure, DirectNetworks Healthcare IT Team designed, planned, implemented and optimized a more efficient data network that tied together up to 30 mobile teams. DNI’s data experts analyzed LTCI’s network, listened to the issues they were having and designed an upgrade that facilitated better security for remote access users, clean-access for user logins, server reliability, enhanced email, wireless, web application functionality and network stability.
September 14 ~ DirectNetworks installs SAN at University of Wisconsin-Platteville. The Compellent Data Storage Solution installed by DirectNetworks Engineers enabled the fast-moving University to solve ongoing network data growth and performance problems. DNI replaced a competing vendor SAN citing administration and storage growth costs as problem areas. DirectNetworks was selected for their experience and commitment to their customers satisfaction and the Compellent SAN was selected for performance, price, disaster recovery capabilities, smart data storage capabilities and ease of administration. DirectNetworks’ Storage Experts team assessed client data storage needs, problems, growth, performance and designed a Compellent SAN solution that not only improved storage capabilities, but protects data better, was easier to administer, provides better disaster recovery and enhanced application performance.www.uwplatt.edu
June 21 Madison~DirectNetworks continues to grow as Madisons Outsourced IT Department. Since 1999 DNI has served many customers in long-term partnerships as their IT department. Outsourced IT in its truest sense means DNI customers receive an entire department including a redundant Network Data and/or IP Voice Engineer team, help desk team, 24 hour service, and an Account Manager/Project Manager to ensure your needs are being met. The DNI Outsourced IT team assists clients without an in house IT staff with break/fix, upgrade, replacements and maintenance of their IT infrastructure and also helps clients with an internal IT department on larger projects by adding manpower or particular IT experience. DirectNetworks Staff works very hard to establish and maintain long-term client partnerships with 97% of OIT clients re-signing every year. DirectNetworks,Inc Outsourced IT
June 15 Madison~With a phone system that was at capacity and end of life, multi-office, regional firm Lathrop & Clark set out to find a vendor to take their voice infrastructure to the next level. DirectNetworks IP Telephony team won the project over four competitors and assembled a Cisco IP Telephony solution that will provide the regional firm with a return on investment, investment protection, enhanced staff productivity and improved customer response time. The VoIP system was configured by DNI to enable simplified, centralized office call processing, central voicemail and eliminate the need and expense of multiple phone systems. The Cisco Call Manager System, will enable Lathrop & Clark staff to receive voicemail in their Outlook inbox, call routing between locations, utilize an existing data infrastructure between locations, receive voicemail/extension calls at all locations, administer/troubleshoot with in-house IT staff and be ready for future services over voice such as video, video conference and fax to desktop. As a bonus enhancement the firm data infrastructure was updated to full gigabit 10/100/1000 speeds for best network user experience and integrity. The installation and go live date was completed two weeks early and the project was finished on budget. DNI has voice and data experience with several regional law firms and is looking forward to a continued successful partnership with Lathrop & Clark. www.lathropclark.com
June 6 Madison~Cellectar has data requirements similar to many organizations. They needed a place to store data securely, have data readily available 24/7/365 and did not want to slow the network down waiting for overloaded servers to grind the user requests. DNIs storage team assembled a solution that would enable Cellectar to grow and store its electronic data and meet requirements for their regulated product. Key drivers for Cellectar to move to a SAN environment were current and future electronic data growth, network performance producing images and critical safety of data. www.cellectar.com
April 22, 2007 ~ The Aldo Leopold Legacy Center will provide the infrastructure necessary for the Aldo Leopold Foundation business operations while serving as the hub for educational outreach, land restoration and stewardship initiatives, and research as the foundation advances the Land Ethic. The Cisco Wireless solution implemented by DNI engineers will provide secure wireless data and voice communications for staff and visitors to the Legacy Center and the Campus Mall. The wireless solution is a key initiative to staying conservation by using less infrastructure wiring, electricity and lower impact on the land. The IP Telephony voice solution will also conserve by using fewer powered voice handsets and integrating software phones on already placed computers. DirectNetworks was also proud to assist Aldo Leopold Foundation with a Cisco 0%/36 month financed solution and a give back donation. www.aldoleopold.org
April 15, 2007 ~ A DirectNetworks, Inc. (DNI) Outsourced IT & Network Administration team will be assisting Latitude Corp with day to day maintenance and upgrades of their data computer network. Latitude Corp, a vertical organization, that provides a comprehensive range of services: precision metal fabrication, CNC machining, water-jetting, stamping, certified welding, assembly, and a wide-range of coatings. requires a high performing, non-stop data network and an always available, redundant team IT partner. www.latitudecorp.com
February 14, 2007 ~ As the Wisconsin United Methodist Conference moved to their new data center, the DirectNetworks, Inc. (DNI) outsourced IT team was there to back up and a assist with the 20+ server network move. From that move a project Outsourced IT relationship was forged. Since then the DNI team has assisted with ISP provider maintainance, security checks, domain clean up/consolidations and server upgrades. The UMC IT group has utilized their relationship with DNI to complete large scale projects in a short periods of time. The relationship represents a growing trend in which IT departments have many projects to complete in a short period of time and the DNI Outsourced IT team provides the bandwidth to assist and complete the projects on time and on budget. www.wisconsinumc.org
February 8, 2007 ~ Like most corporations that are growing, Johnson Health Tech (JHT) had growing server, data storage, network utilization and backup needs as well. After looking at several solutions, JHT selected the Compellent Storage Area Network (SAN) from DirectNetworks. With the Compellent SAN solution JHT met storage capacity, backup and availability needs of today and utilizing Compellent’s innovative modular architecture and suite of tools, enjoyed unlimited opportunities to more efficiently manage and utilize data. The included suite of powerful software applications and a modular hardware platform to deliver an integrated solution that overcomes the limitations of traditional SAN storage systems and with the Compellent modular add-on architecture, JHT will never forklift upgrade or out grow data capacity needs, ever. www.johnsonfitness.com
Jan 22 ~ National Out of Home Ad Firm, Adams Outdoor, selects DirectNetworks For Data/Voice Network Service. Adams assists clients with increasing ROI for dollars spent on ad campaigns and has a large list of clients nationwide. DirectNetworks will be assisting Adams with day to day data network service, maintenance, voice communications, upgrades and office moves. www.adamsoutdoor.com
Jan 10 ~ DirectNetworks’ Microsoft Data Team assists international fitness company Johnson Health Tech Holdings with multi-network, exchange and email project. Fitting a major, multi-month project into a three week window was the challenge of this implementation. As Johnson Health Tech Holdings continues to grow, their subsidiaries are joining together in a new consolidated building facility, necessitating the merging of systems. DirectNetworks’ experienced Microsoft team worked weekends and after hours to complete the data migration on time, on budget and with minimal client network interruption. www.johnsonfitness.com
Dec 12 ~ DirectNetworks goes “live” with Miecher & Associates Accounting Firm Cisco IP Telephony & Data Security. A regional firm, Miecher & Associates was established in 1981 and serves more than 2,900 clients and offering a full range of accounting, Meicher & Associates has extensive experience in a variety of areas. Individual income tax preparation, auditing, tax and accounting services are just a few of the services Meicher & Associates offer to clients. The Cisco IP solution will allow the firm to integrate dictation software into the phone system itself, enable employees to be more productive with unified messaging and respond to customers quicker with better call routing.
Dec 4 ~ DirectNetworks’ Objective View Healthcare Consultation assists Hospitals and Clinics with vendor selection and convergence of information, staff, services, alarms, and vendor equipment. What we are finding out is Healthcare Organizations of non-enterprise size are looking at upgrading or replacing nurse call, alarm notification, telemetry, information, facilities, security, communication, monitoring or all systems and they don’t know whether all these systems will work together universally, speak to one another, reduce staff workload or share information in the future. DirectNetworks partnership with healthcare industry expert, Emergin can provide objective viewpoint consulting to help determine if current decisions on brand or equipment purchases and their optional modules will integrate to provide a central clearinghouse of patient notifications and information for staff in the future, on a secure open standards environment. A consultation with DirectNetworks and Emergin early can reduce costs, protect investments and help healthcare organizations build an agile, unified information and communication environment.
November 14, 2006~DirectNetworks has been selected by Cardtronics to perform IP ATM Site Surveys Nationally, throughout the United States. DirectNetworks was selected based on retail experience and IT project management success. The site surveys will continue throughout 2006 and into 2007.
November 1, 2006 ~In a double data and voice upgrade, DNI has been selected to install the Cisco Financial-Grade Network and IP Telephony, as well as upgrade severs and data at Great Lakes Financial(GLF). With their current phone system going end of life and being non-redundant, GLF looked to install a system that would reduce service providers, integrate systems and provide redundancy. The Cisco Financial-Grade Network will allow GLF to provide secure transport for their data, voice, future wireless services, and will also add future optional services such as IP Premise Security Cameras.
October 10, 2006 ~DNI has been selected to install the Cisco Medical-Grade, IP Telephony and Secure Wireless WiFi Networks. With a tight project deadline, the DNI IP Telephony Engineering Team was able to successfully install and deliver the network on time and on budget. The network will allow HospiceCare, Inc. to provide secure transport for their data, voice and wireless services, as well as add future optional services such as IP Cable TV, Integration with Nurse Call, Integration with Premise Security, Integration with Patient Telemetry and Integration with Facilities.
August 13, 2006 ~DNI has been selected to consult and project manage a business continuity policy and procedure project at Integrated Security Solutions (ISS). ISS, a regional provider of premise security and products to the financial industry, will be assessing vendors, utilities, environments, hotsites and employee procedures, on the engagement.
July 10, 2006 ~DNI has been selected to install the Cisco Medical-Grade, IP Telephony and Secure Wireless WiFi Networks. With their current phone system going end of life and at capacity, CCH looked to install a system that would reduce service providers and integrate systems. The Cisco Medical-Grade Network will allow CCH to provide secure transport for their data, voice and wireless services as well as add future optional services such as IP Cable TV, Integration with Nurse Call, Integration with Premise Security, Integration with Patient Telemetry and Integration with Facilities.
June 23, 2006~DirectNetworks has been selected to converge voice and data communications at one of the fastest growing interior design and flooring organizations in the midwest. Floor 360 wanted a communication solution that cut costs, increased employee productivity, enhanced communications between locations and would allow a quick and easy opening of new locations or warehouses. DirectNetworks and the Cisco IP Telephony solution met this demand.
June 17, 2006 ~Network Engineering Technologies (NET) selected Compellent and DirectNetworks to enable better management of data, system redundancy and growth at their Madison facility. Faced with growing space issues, and the need for shared resources, server clustering and database redundancy, NET selected Compellent as the best value and best for growth SAN for their needs. NET, a service provider with National Customers, required a timely installation on budget. DirectNetworks successfully completed the installation on time and on budget.
May 5, 2006 ~DNI has been selected from over 130 companies as one of the top SMB businesses in Dane County, Wisconsin. The Award Winners are selected based on client testimonials, employee job satisfaction, financial performance and community involvement. DNI is very proud to receive this prestigious business award and join a select group of past winners.
April 3, 2006 ~For many years now, DirectNetworks has been maintaining client networks as an outsourced IT services firm. The solution is growing in demand as full time in-house IT support is becoming harder to hire and maintain. As payroll costs continue to rise and business lose their IT firm contacts, a strongly Outsourced IT relationship is becoming crucial to operations. DNI is accountable to keep clients satisfied through reduced costs, better performing systems, redundant backup staff services, roadmap of fixes, 24/7/365 service and increased staff productivity - to name a few - which translate into a WIN WIN DNI/Client relationship. It is really simple: we must keep clients happy and satisfied to retain them. With a satisfaction rating of greater than 98%, it is obvious that DirectNetworks’ Outsourced IT business will continue to grow
March 13, 2006 ~ Winner, Wixson and Pernitz selected DirectNetworks to migrate their network from legacy Novell Data and Groupwise Email to a new redundant server Microsoft Data and Exchange Email Network. Enhanced remote access, management of resources and better service response were some of the reasons DirectNetworks was selected. The upgrade will improve the network security and provide a more serviceable network for the legal client. DirectNetworks’ experience in the law vertical market and its proprietary software has helped the IT service firm build a successful practice with many law firms regionally.
March 10, 2006 ~ DirectNetworks has achieved certification as a Cisco SMB Select Partner within the U.S. DirectNetworks has completed a focused effort in increasing Cisco sales and support capabilities that will allow it to better serve both current and future clients. To accomplish this, DirectNetworks has completed a thorough certification process through Cisco that ensures the quality of sales and support services will meet the small and medium-size business needs. This certification testifies that DirectNetworks will be able to provide the proper sales, design, installation and support of products for the small and medium-sized business.
March 1, 2006 ~ In an effort to further improve client service and support, DirectNetworks has decided to add a new company system in late spring. This system will streamline client scheduling, services, help desk, asset lifecycle, billing and histories in a centralized database. Clients will enjoy the added ability to log in from a secure portal to check projects, fixes or issue service requests. This program will allow DirectNetworks to continue steady growth while maintaining outstanding client service. The new program will integrated and going live in late spring 2006.
February 10, 2006 DirectNetworks was selected to manage the computer network and Cisco IP Phone system for one of the largest, most successful law firms in Wisconsin. DirectNetworks’ experience installing and maintaining both data and IP Telephone networks allowed Stafford Rosenbaum to use one vendor to maintain both systems after their full time in house IT employee moved to Atlanta, GA. The partnership has proven to be extremely successful and the migration to outsourced services was met with great achievement. DirectNetworks was also able to tap their security engineers to roll out Cisco CSA, which enhanced the client’s network data security.
January 15, 2006 DirectNetworks was selected from other Cisco IP Telephony and Traditional Telephone Vendors to implement Cisco IP Telephony at Home Savings Bank. Cisco IP Telephony, which is centrally managed and distribute voice and data services to branch locations, was selected for current cost savings and future applications. Home Savings Bank, a one hundred eleven year old, five location, regional Savings Bank, chose the system to converge their voice, data and other service networks, enhance their customer service, increase staff productivity, reduce costs, provide investment protection for future banking services, and provide a return on investment that will pay for the system in as little as thirty four months.