Why Use DirectNetworks?
| We Take Your IT Pain Away Good listeners, that's what we strive to be. You tell us your IT pain points and we develop the solutions to help relieve the pain and make your life easier. At DirectNetworks, we take care of your IT, so you can run your business. Our Staff leverages over 100 years of combined experience to help our clients improve their organization, beat the competition and ready themselves for success. |
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| Top Customer Satisfaction Rating A 97% client satisfaction rating means we take client satisfaction seriously. No black holes here; if you have a gripe, we want to hear it, we want to solve it. We have sophisticated client service management systems in place to keep on track, on schedule and on budget. All service tickets end with a 30 second survey so you can be heard! |
Projects On Time & On Budget Classically trained by Cisco Systems Standards, we follow the Plan, Design, Implement, Optimize and Go Live project strategy. We begin all projects with a client-approved scope of work to ensure a clear understanding of the project from both sides. |
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| Client Focused Solutions Our IT solutions are specially designed for each client to solve your problems. We know that all clients are different; we listen, brainstorm and strategize with you to find your ideal solution. Your individual solutions are designed for effectiveness, efficiency and cost savings. |
Support When You Need It Most When you need help or have a critical situation, we will be there for you. With reliable 24x7 support every day of the year, you can get an on-call IT department without the high cost. We have a proven, award winning support infrastructure that keeps client networks running so they can concentrate on their business. |
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| Strategic Partnerships We maintain the right technology vendor partnerships to keep your organization’s network up-to-date, secure and reliable. Working with Microsoft, VMware, Citrix, HP, Compellent, EMC, Trend Micro, Symantec and Cisco, we bring certified expertise to your organization from the top companies. |
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