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Voice over Internet Protocol (VoIP) telephony systems are great for today’s businesses. They’re more mobile with greater functionality and better cost efficiency versus traditional landline phones. But as with any technology, VoIP is vulnerable to disruptions due to equipment failure, disasters, and cyberattacks. Plan ahead and make sure your VoIP can weather any breakdown. Invest […]

The hidden gem of Microsoft Office, OneNote is the lesser known sibling of PowerPoint, Word, and Excel. It’s a powerful note-taking app that allows you to integrate text, video, audio, and other multimedia resources to organize or visualize ideas. Find out what you’re missing out on. Organize your digital notebook While both Microsoft Word and […]

Hackers have found a new way to track you online. Aside from using advertisements and suggestions, they can now use autocomplete passwords to track you down. Feeling unsecure? Here are some ways to keep you out of harm’s way. Why auto-fill passwords are so dangerous As of December 2018, there are 4.1 billion internet users […]

Virtualization and cloud computing are sometimes mistaken as one and the same, causing much confusion. For the record, virtualization is different from cloud computing, but these two technologies usually overlap. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If there were a spike in email traffic, […]

Customer relationship management (CRM) software can add value to your business in many ways. Next to being a very important sales improvement tool, CRM software strengthens your company’s professional image in the market. However, not all CRM users utilize the software a hundred percent. Here’s what you can do with CRM to get the job […]

A virtual machine (VM) is essentially one piece of software that contains operating systems, software, and files that take a portion of computing resources from your on-premises server. VMs behave like normal files, so you could deploy a fleet of them on any workstation with ease. But there are some drawbacks. Too many VMs can […]

Many businesses nowadays are well-armed against email-based phishing scams, which is why scammers have moved over to VoIP (Voice over Internet Protocol) scams. Through “vishing scams,” hackers can pretend to be bank representatives and convince your employees to provide confidential financial details via a seemingly innocuous VoIP call. Take a look at why vishing is […]

An average enterprise uses over a thousand cloud services. Even if small businesses use just a few dozen apps, securely managing account logins is still a huge problem for both users and administrators. Single Sign-On (SSO) is an excellent solution to this issue, so let’s dive into how it works. What is SSO? Single Sign-On […]

More consumers are now turning to online reviews to help in their buying decision process. With Google reviews, you can enhance your online presence by making sure your business ranks well in search engine results pages (SERPs). Here’s what you need to know to make that happen.   How Google changed search results Google now […]

When a power outage occurs, smart business owners use an emergency power system to keep workstations from suddenly shutting down. This prevents data loss and keeps computers operational. Connecting your networking equipment to an uninterruptible power supply (UPS) system will also keep your employees productive during a power outage. UPS for network equipment UPS systems […]