Lax bring your own device (BYOD) policies are a growing concern for businesses. If you’re not managing your organization’s BYOD policy properly, it can pose a host of security risks to your company. Below are some of the inherent security risks of BYOD. Loss or theft of devices – Employees often bring their personal devices […]

Many businesses still rely heavily on landlines, which remain as one of the first points of contact businesses have with their customers. With the marriage of traditional telephony and digital connectivity comes a more affordable and reliable option: internet phones. Is this the best option for your business? Read on to find out. Different phone […]

Microsoft Workplace Analytics is a powerful tool that gathers data from Office 365 applications such as Word, Excel, and Outlook, gleaning insights about your employees’ performance. This solution provides a better understanding of how every member of your team spends their time at work and helps improve both employee engagement and productivity. How does Workplace […]

When you visit a website, do you see a padlock icon on the browser’s address bar? That’s one of the first signs that a website is safe to visit. That padlock is a security feature that authenticates websites and ensures that the data that users submit to that site is protected. Another sign that a […]

As hurricanes are a common event in many areas of the United States, business owners must take steps to secure their data. In this blog, we provide steps that will help you quickly recover your data and get back to business following a hurricane. Determine recovery hierarchy Certain parts of your IT system are more […]

Losing or compromising data can be disastrous for your business. It can lead to reputational damage, costly lawsuits, and termination of contracts, among others. And because threats to data security are always present online, it’s important to implement tough security measures that will keep your business data safe 24/7. Here are some tried-and-tested methods to […]

Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer queries with AI agents. These agents allow businesses to take on more customer calls […]