Better understanding social media’s value

January 21st, 2016
Better understanding social media’s value

Are you confused on just how to measure the value of your company’s social media? Don’t worry about it because you are not alone. While there is a lot of information out there in regards to the subject, it is something that experts still don’t necessarily agree on.

Using big data to increase profit

December 25th, 2015
Using big data to increase profit

Pushing the envelope, thinking outside the box, keeping someone in the loop. All of these phrases, and countless more, have had their turn in the corporate spotlight. Thankfully now, in most working environments, they have been consigned to history. However, one buzzword is making the rounds at the moment and – unlike some of its […]

Turning blogging into a business asset

November 23rd, 2015

People want to read your blog. You may not think it’s true, but the fact of the matter is that someone somewhere is looking for information on a subject you know inside and out. Of course, this information has to be presented in way that is engaging and unique to stand out and catch people’s […]

Why We Must Have a Forward-Thinking Mentality to Customer Service

August 26th, 2014
Why We Must Have a Forward-Thinking Mentality to Customer Service

By Matthew Sorenson

What does great customer service mean to you? Can you recall a time where you received good service? What was the issue at hand? How quickly and efficiently was the problem resolved? Did you feel more at ease when it was all said and done? We all have different expectations for what we consider to be great customer service.

DirectNetworks launches redesigned website

June 13th, 2014
DirectNetworks launches redesigned website

By Naomi Dolin-Aubertin

The winds of change are blowing at DirectNetworks and they are definitely bringing wonderful things. Today we launched our newly-redesigned website at www.directnetworksinc.com. It's a redesign that more accurately reflects who we are as a company, as well as the managed services we are proud to offer to Wisconsin businesses.