VoIP redefined thanks to 5G data

June 30th, 2017
VoIP redefined thanks to 5G data

Communication is an integral component to any small- and medium-sized business. To ensure the success of your SMB, utilizing the right technology resources is key. Short for fifth-generation wireless systems, 5G is changing essential technology solutions like VoIP. Here are three key changes you need to look out for.

Changes to Office 365

June 29th, 2017
Changes to Office 365

Whether it’s for the sake of aligning with Windows 10, or not, Office 365 Pro Plus will be upgraded twice a year, in March and September. But what does this mean to business owners like yourself? Will the new update schedule affect how Microsoft plans to deliver and support ProPlus in the future? We’ll answer all that and more.

Does the CIA have access to your router?

June 27th, 2017
Does the CIA have access to your router?

There are an exhausting number of cyber security threats to watch out for, and unfortunately you need to add another to the list. A recent leak from the CIA proves that routers are one of the weakest links in network security.

The Wikileaks CIA documents

For several months, the notorious website famous for leaking government data has been rolling out information it obtained from the Central Intelligence Agency.

Get more out of Office 365 with Power BI

June 23rd, 2017
Get more out of Office 365 with Power BI

The benefits of Office 365 have totally changed the way most businesses operate, and it’s hard to believe anything else could have been added to make it even better. But lo and behold, Microsoft has added another excellent feature for getting a better return on your productivity software investment.

Keep the Cloud affordable with these tips

June 22nd, 2017
Keep the Cloud affordable with these tips

Despite the Cloud being a powerful and cost-effective solution that many small- and medium-sized businesses welcome with open arms, there are hidden costs that some business owners might not be aware of. It might cost you little at first, but it has the potential to snowball and cost more than your weight in gold.

Setting the record straight on containers

June 16th, 2017
Setting the record straight on containers

Virtualization technology and container technology are confusing topics in their own right, and comparing and contrasting them is even harder. Before you can really get into the weeds about how containers differ from virtualization, it’s best to clear up some of the misleading information surrounding how the two technologies work.

Office 365 tips to make your life easier

June 14th, 2017
Office 365 tips to make your life easier

Office 365 receives dozens of changes every month, which explains why some get overlooked. While Office 365 Planner or Microsoft Teams are great tools for maximizing productivity, there are hidden functions and tricks you can use to make life a bit easier for yourself.

Hold messages: tips to avoid irking clients

June 13th, 2017
Hold messages: tips to avoid irking clients

When your customers call your support hotline, they want to be connected to a helpful customer service representative, not experience another hassle. But when they get irked by your unprofessional on-hold messaging system, they can get doubly frustrated and become harder to appease.

Using Pinterest to market your SMB

June 12th, 2017
Using Pinterest to market your SMB

Many small- and medium-sized businesses are abandoning traditional marketing methods in favor of social media platforms, and for good reason. Take Pinterest, for example, whose latest product “DIY Promoted Pins” allows businesses to promote their Pins to increase click-throughs, improve reach, and potentially drive more website traffic.

Fixing computers drains your firm’s funds

June 9th, 2017
Fixing computers drains your firm’s funds

Aside from overseeing your business’s network security, IT security staff are also adept at fixing personal computers. However, that doesn’t necessarily mean they should. In fact, such occurrences ought to be minimized, if not avoided altogether.