Are you experiencing dropped calls or poor audio during Voice over Internet Protocol (VoIP) calls? It might be time to think about VoIP Quality of Service (QoS). QoS ensures smoother calls and better communication by prioritizing your network’s VoIP traffic. Here’s a quick guide. What is VoIP Quality of Service? VoIP QoS refers to managing […]
As cyberthreats become more sophisticated, so must our defenses. This article explores seven innovative encryption techniques that go far beyond traditional data protection methods. From homomorphic encryption to quantum-resistant algorithms, discover how these next-gen solutions are reshaping the future of cybersecurity and why it’s time to rethink your encryption strategy. 1. Homomorphic encryption: Computing without […]
With the upcoming retirement of Skype by Microsoft on May 5, 2025, many businesses will require a smart switch. If your business has relied on Skype, now is the ideal time to explore the diverse and powerful alternatives available. Let’s take a look at some excellent replacements that can seamlessly step in and even outperform […]
AI (artificial intelligence) has come a long way from its early days of powering chatbots and automated emails. With Microsoft’s new Copilot Studio, the evolution continues through AI agents designed to function as digital coworkers that proactively manage tasks and offer smart solutions. This article explains how it works and why it matters for businesses. […]
Thinking about building your own private cloud? It can be a smart move for control and security, but the road isn’t always easy. From poor planning to inadequate security, small missteps can lead to big problems. In this article, we break down the most common private cloud deployment mistakes and how to avoid them. Underestimating […]
Monitoring software powered by artificial intelligence (AI), also known as bossware, is changing how employers track employee performance and determine actions related to employee status, such as promotion or termination. While this data-centric approach may appeal to employers, it also raises questions about fairness and the dangers of digital micromanagement. Tracking beyond time metrics According […]
A new study reveals that cybersecurity checklists often fall short when it comes to preventing real-world software hacks. But don’t fret. In this article, we explore in detail 10 practical steps developers can take to protect code and safeguard users. Limit access based on roles Not everyone needs access to every part of a system. […]
The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers. In this article, we’ll explore the main idea behind this merging of tools, what […]
When it comes to online safety, HTTPS (Hypertext Transfer Protocol Secure) is your first line of defense. In this article, we explore how HTTPS helps secure your connection to websites, prevent data theft, and build trust in the digital world. Whether you’re banking, shopping, or just reading the news, understanding how HTTPS works can help […]
Ransomware has become one of the most persistent cyberthreats, affecting organizations of all sizes across the globe. These attacks, which hold data hostage in exchange for payment, are evolving rapidly as attackers adopt new tactics that leave businesses scrambling to respond. For business owners and leaders, understanding the current state of ransomware is crucial for […]