Blog

What private browsing can and can’t do

July 6th, 2020

As you surf the web, it’s nearly impossible to keep your internet activity completely private. Certain websites collect personal information for marketing purposes and your browser keeps track of all the websites you visit. That browsing information can also fall into the wrong hands, which is why you should consider using private browsing if you […]

Here’s how you can wow website visitors

July 3rd, 2020

Much like how we’re turned off by professionals who look disheveled, we leave websites that look ugly and messy. Follow our tips to get your website cleaned up nicely and make it ready to convert customers. Make a statement with professional photographs Before site visitors read what’s on your website, they assess it by checking […]

Guidelines on monitoring your employees’ online activities

July 1st, 2020

There are advantages and disadvantages to monitoring your employees’ online behavior. Below is an honest and transparent list of arguments for and against such a practice. However, should you decide to monitor your employees, we have some guidelines for you to follow for a smooth implementation process. The case for monitoring Here are several reasons […]

Advantages of call recording

June 22nd, 2020

Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity. #1. Improve customer service One of the most important reasons why […]

Microsoft Office 365 is now Microsoft 365 Business

June 19th, 2020

Change can be difficult in business, but it can also usher in a new era of productivity and profitability. Microsoft is shooting for better ways to improve productivity and elevate data integrity with its new Microsoft 365 product. Name change Microsoft has time and again shown that they are willing to make drastic changes to […]

What HTTPS means for cybersecurity

June 17th, 2020

As people’s reliance on the internet deepened through the years, cybercriminals also began to move more stealthily. Online shoppers, for instance, can be led to a payment page that has no HTTPS in its URL. If they enter their personal details on this page, they will be a prime target for identity theft without them […]

Ways MSPs are empowering businesses amid a global crisis

June 15th, 2020

To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers (MSPs) are lending a hand, too — by empowering remote teams and helping small businesses leverage technology to keep operating despite the myriad challenges. Here’s […]

Researchers uncover new strain of Android malware

June 10th, 2020

The Android operating system (OS) relies on an open-source code that allows users and manufacturers to modify their phones’ or tablets’ OSs. The problem is, Android’s open-sourced nature also makes it susceptible to cyberthreats. Recently, security experts found DEFENSOR ID — a new type of Android malware exploiting the system’s Accessibility Services. What is DEFENSOR […]

What’s the difference between VoIP and VoLTE?

June 1st, 2020

Voice over Internet Protocol (VoIP) has been around for quite some time. Businesses today prefer VoIP telephony systems over old landline phone system because the former has more features that are useful for day-to-day operations. But slowly gaining buzz is Voice over Long-Term Evolution (VoLTE). What is this new technology, and why is it gaining […]

What’s new with Microsoft’s update channels

May 29th, 2020

Companies that use Microsoft 365 usually want the latest features of the productivity suite’s apps. However, not all companies want to receive updates at the same cadence. Whether you prefer to receive new app features ASAP or get them only once a month, there’s a way to customize your preferences, thanks to Microsoft’s update channels. […]