Over-the-Internet telephony systems, otherwise known as VoIP (Voice-over-Internet Protocol), have made personal and business communications much easier since they were first introduced. Communicating via the internet is undoubtedly a viable, cost-efficient substitute for traditional telephone systems, and enterprises of all sizes are smart to adapt to it. Apple’s CallKit is about to introduce even more […]

One of the latest innovations from Microsoft involves various popular Insider Programs. The newest of these is a Skype Insider Program. Available for all desktop and mobile operating systems, this program will grant business owners and individuals access to more frequent updates and new, special features to one of the most important voice over internet […]

Unified Communications (UC) may be a solution to problems and potential issues a business may not even realize it has. The process of integrating multiple communications into a singular communication process can be both daunting and exciting. To determine whether or not UC are right for your company, learn more about their pros and cons […]

Cyber-crimes based on denial of services (DoS) attacks are nothing new. But of the businesses facing the threat of a DoS to their Voice over Internet Protocol (VoIP) system, most have no idea how to prevent this type of attack, or even why it’s being launched against them. If you’re one of those businesses, we […]

VoIP acts as a bridge between traditional landlines and our internet-centric lives. By unifying communications under a single system for voice, data, and video converged networks, many businesses are realizing unprecedented savings and improvements to their workflow models. If that sounds like something your SMB could benefit from, you’ve come to the right place. Fax […]

VoIP has come a long way since the mid-90s when the technology first enabled phone calls over the internet. Thoughtful developments in telephony hardware and software have driven its growth, and enhanced internet functionality has been a key component, too.

Most people have always assumed that a landline from the established local telco is what their office needs, but the new reality is that you have options. Now you can choose to make calls over the internet with VoIP (Voice over IP) and enjoy convenience, simple set-up, and all the features you’d expect from a […]

Traditional mobile calling plans may not be heading the way of the dodo bird quite yet, but there is a viable threat to their existence. The challenge comes from VoIP, and while it’s only in its nascent stages, it is foreshadowing a dark future for Telecoms’ costly monthly plans, sometimes spotty call quality, confusing invoices, […]

Most of us have heard of the wonders that VoIP can provide to businesses, cheaper telephony, more diverse functionalities and increased mobility — but have you heard about the better access to customer data? As technology continues to connect us in new and exciting ways there is an endless supply of data to interpret. VoIP […]

Not that long ago, VoIP services were a new and revolutionary concept. Nowadays, internet-based voice communication is commonplace among SMBs, which means it’s time to turn our attention toward improving their security. Without a thorough understanding of what is needed to protect your VoIP systems, you could be vulnerable to cyberattacks.